To answer in the simplest terms, no, Enigma Recovery will install the necessary drivers and other apple packages when you run the software.

If you are having any problems it might help to have the latest version of iTunes installed on your Windows or Mac computer in order to recover your data using Enigma Recovery. 

The reason for this requirement is that our software uses the authorisation from Apple drivers to connect to the device before scanning the phone. We also use Apple drivers during the scan process to create a backup of your phone, which we then extract data from. This is to ensure that your data remains secure and is not damaged in any way. 

You can download iTunes here.

To check that you have the latest version of iTunes, follow the steps below:

Check for iTunes Updates on Mac

  1. Launch iTunes
  2. In the menu bar, click iTunes > Check for Updates
  3. Follow the instructions to install the latest version of iTunes

Check for iTunes updates on Windows

  1. Launch iTunes
  2. In the menu bar, click Help > Check for Updates
  3. Follow the on-screen instructions to install the latest version of iTunes
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