Enigma Recovery is compatible with iTunes backup file, even if your backup file is located on an external drive. Follow our simple process below to help you recover your deleted data:

  1. Open Enigma Recovery software
  2. Connect your external hard drive to your Mac or Windows computer
  3. Make sure that your external drive is recognised by your computer
  4. Within the software, select the option to ‘Recover from an iTunes backup’ 
  5. By default, the software will scan your computer for iTunes backup files on your computer, but as you’re recovering from an external drive, click ‘Select backup’ and browse to find your iTunes backup file located on the external drive
  6. The software will scan your backup file, displaying your data as it is recovered
  7. Once the scan is complete, you can export the data from your backup file to your computer, or restore it back to our Restore application on your iOS device

Find out more about the data types that you can recover from your iTunes backup.

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