Overview

Enigma Recovery's and Enigma Restore's capabilities explained

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15 articles in this collection
Written by Ali and Victor
General Questions

Hello and welcome to the Help section!

Here you'll find everything you need to know about our products, along with answers to our most Frequently Asked Questions
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Written by Ali
Updated over a week ago

Can you recover from Android devices?

Enigma Recovery is not currently compatible with Android devices, SD cards or hard drives
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Written by Victor
Updated over a week ago

What is your Money Back Guarantee and Refund Policy?

Circumstances where we may offer a refund and circumstances where we will not
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Written by Victor
Updated over a week ago

Enigma Recovery is completely safe to use

Our software will not harm your device in any way. Enigma Recovery is 100% safe to use with your iPhone, iPad or iPod Touch
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Written by Victor
Updated over a week ago

Do I need to jailbreak my iOS device?

No. You will not need to jailbreak your phone to use our software
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Written by Victor
Updated over a week ago

How much deleted data can be recovered?

Enigma Recovery is built to recover as much deleted data as possible; our current average is over 94%
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Written by Victor
Updated over a week ago

Do I need my iOS device to retrieve my data?

In order to scan the device, yes, but you can also recover from iTunes backups
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Written by Victor
Updated over a week ago

My Device or iTunes backup is encrypted

Because our software is compatible with encrypted devices and backup files, all you need to do is enter the password!
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Written by Victor
Updated over a week ago

Recover data from iTunes backup file on an external hard drive

Enigma Recovery is compatible with iTunes backup file, even if your backup file is located on an external drive.
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Written by Victor
Updated over a week ago

How to recover data from an iTunes backup

Recovering data from an iTunes Backup file is a useful solution if any of the below scenarios sound familiar to you...
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Written by Victor
Updated over a week ago

Recovering data from a restored or factory-reset device

If you have been backing up your device to iTunes, then you will be able to use Enigma Recovery to recover your data
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Written by Victor
Updated over a week ago

Do I need the passcode for my iPhone or iPad?

It depends if you have never synced your device with your computer then yes, you will need the pin or passcode
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Written by Victor
Updated over a week ago