Follow the simple steps below to recover data from an iTunes backup file on an external hard drive using Enigma Recovery:

  1. Open Enigma Recovery software

  2. Connect your external hard drive to your Mac or Windows computer (we support Mac OS v10.7 to 10.15 and v11, plus Windows 7, Windows 8 and Windows 10)

  3. Make sure that your external drive is recognised by your computer

  4. Within the software, select the option to ‘Recover from an iTunes backup’ 

  5. By default, the software will scan your computer for iTunes backup files, so in order to recover from an external drive, click ‘Select backup’ and browse to find your iTunes backup file located on the external drive

  6. The software will scan your backup file, displaying your data as it is recovered

  7. Once the scan is complete, you can export the data from your backup file to your computer, or restore it back to our Restore application on your iOS device

Find out more about the data types that you can recover from your iTunes backup.

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